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Questions tagged [outlook-2016]

For questions specific to Microsoft Outlook 2016 (version 16).

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9 votes
2 answers
7k views

outlook 2016 (office 365) using incorrect time zone for emails

I have two users in Taipei time zone. Both are using PCs with system time correctly set to Taipei time. Both have an Office 365 E3 Enterprise account on the same tenant and have Office 2016 ...
Daniel's user avatar
  • 1,624
3 votes
2 answers
37k views

Office 365 Shared Calendar without invitations or reminders?

I'd like to create a calendar in Office 365 Outlook which can be added to by several users, but produces no invitations or reminders. Is this possible to achieve? The users check this particular ...
Roger Hughes's user avatar
2 votes
2 answers
2k views

Is Exchange Online with Outlook 2016 "push" or "fetch/pull/poll"?

I've tried some googling with mixed results. It looks like IMAP natively is not push but there is a "push-IMAP" draft? What does Exhcange Online use? Essentially I just want to know if using ...
THE JOATMON's user avatar
2 votes
0 answers
29 views

Is there a way to set Outlook 2016 / Office 365 to only send out away messages during certain times of the day [closed]

I have an office 365 account and I was trying to find a way to make it so I can send out replies only during certain hours of the day without always having to manually change it. Working half days ...
Jackson Willis's user avatar
2 votes
1 answer
5k views

Autodiscover in new Outlook 2016 setup not working

I am setting up a new emailserver, and I want to use autodiscover on it to let Outlook autoconfigure itself. In my current situation I have multiple virtual domains and only one certificate, so I use ...
maxdaniel98's user avatar
1 vote
0 answers
282 views

MS Outlook 2016 hanging when trying to receive email: imap-login: Debug: SSL error: read failed: Connection reset by peer

I have a postfix/dovecot server. My client uses MS Outlook 2016 via imap to check email. Everything was fine until today when send/receive stopped working and would just hang. I had client clear ...
StevieD's user avatar
  • 562
1 vote
0 answers
1k views

Microsoft Outlook 2016 Crashing on Microsoft Windows Server 2008 R2 Standard with application error 1000

I've been trying to troubleshoot an error message on our Server 2008 RDS farm for about 3 weeks now and I'm getting nowhere. Randomly Outlook 2016 crashes and freezes. Sometimes it recovers and the ...
supernova666666's user avatar
1 vote
1 answer
3k views

Folder assistant rules - Handled on the exchange server or on users pc?

So Im wondering if all settings the user sets in folder assistant get send over to the server and is stored there? Scenario: User1 is using folder assistant on the public folder "Order" to setup an ...
Nick's user avatar
  • 11
1 vote
1 answer
4k views

Strange: Users can't delete items from public folders in Outlook 2016 when the client has been logged in for about 30 minutes

We are running Exchange Online and Exchange 2013 in hybrid mode. Our public folders are hosted online. After a fresh boot/reboot, our users can delete items (permissions vary from Owner to ...
30000MONKEYS's user avatar
1 vote
0 answers
337 views

Unable to forward message sent as attachment from public folder

We run an on-site Exchange server and use a mixture of Outlook 2016, Office 365 Outlook and OWA to access the e-mail. We recently upgraded the Exchange server from Exchange 2010 to Exchange 2016. We ...
Eric Logsdon's user avatar
1 vote
1 answer
2k views

Outlook performance issues connecting to Exchange 365 in an RDS environment

I have a client who connects via RDS to a handful of virtualized session host servers we host in our datacenter. These session host servers have Office 2016 installed and Outlook is configured for ...
John's user avatar
  • 541
1 vote
1 answer
967 views

end user cannot email particular person from outlook, but I can - NDR received, address no longer valid

I have an issue that has me really scratching my head. A user for one of the customers we support is trying to send an email to [email protected] from outlook. Before she even hits send, a ...
John's user avatar
  • 541
1 vote
5 answers
12k views

Exchange 2010 - Exchange 2016 co-existence and migration

I've setup a co-exist environment with Exchange 2010 and Exchange 2016. At the moment mail-flow seems to work with no problems what so ever, and I have migrated two test-users from 2010 to 2016. ...
xstnc's user avatar
  • 862
0 votes
2 answers
4k views

Export shared mailbox to PST fails with "Unknown Error"

Situation: Exchange server 2010 Outlook 2016 Email account when added to Outlook automatically adds a few shared mailboxes. I want to backup (create PST) one of these shared mailboxes. However when ...
juFo's user avatar
  • 443
0 votes
2 answers
1k views

Emails disappearing from users inbox

I have a situation with a user that I'm currently unable to explain. The user is reporting several emails have vanished from within her folder structure. I am able to see said emails arriving in both ...
John's user avatar
  • 541
0 votes
1 answer
4k views

Outlook 2016 ignoring cache ost settings

Under account settings Outlook2016. One has the option mail to keep offline in the gui, to cache Email. Problem: For unknown reasons it stays at 1 month or all time. One should be able to alter the ...
Peter's user avatar
  • 115
0 votes
1 answer
14k views

Outlook 2016 Stuck Updating Inbox

Around every 15 minutes my outlook client will get stuck updating some kind of folder and not allow emails to send\receive. Closing outlook and reopening will send the email in my outbox and new ...
Nathan Snow's user avatar
0 votes
1 answer
776 views

Programatically Exporting Outlook Global Address Book - Not through Exchange

Looking for a programmatic way (i.e. Outlook COM Object/MAPI etc.) to download the Global Address Book. I can do it via the Outlook GUI: File > Info > Account Settings > Download Address Book.
David_Springfield's user avatar
0 votes
1 answer
2k views

cannot start microsoft outlook 2016. cannot open the outlook window. the set of folders

I have this one client machine on Windows 7 with a full reinstall of Office, Windows Updates, and scanned/clear. The moment I add more then one email account to Outlook, close Outlook and bring it ...
Jason's user avatar
  • 3,941
0 votes
1 answer
94 views

Outlook timeout when adding IMAP account (dovecot, postfix)

I am adding a Postfix /dovecot mail server in Outlook 2016. It works on my phone and I can successfully authenticate using: doveadm auth test user pass postconf -n alias_database = hash:/etc/aliases ...
Slenti's user avatar
  • 1
0 votes
1 answer
57 views

Replies from shared account on Outlook 2016 not going into its own Sent Items

We're running Outlook 2016 on Exchange Server 2013. We are able to reply to incoming emails to that (shared accounts') email address, but when we do it's being put into the user's account's own Sent ...
user256430's user avatar
0 votes
1 answer
3k views

"Private" emails invisible to users of a shared exchange mailbox

Our organization sets up "shared" mailboxes by just creating a regular mailbox and then giving people Full Access in the ecp/exchange admin. It then automaps to their Outlook client. But we ...
Vermont1981's user avatar
0 votes
2 answers
135 views

Outlook Exchange Server

Working in a 2019 Domain Active Directory, running 2019 Exchange Server, using Office Professional Plus 2016. Adding a new account to Outlook, connect to exchange using autodiscover, the process ...
fcm's user avatar
  • 452
0 votes
0 answers
645 views

Outlook Exchange Active Sync with roaming profiles

I have some computers with Win 10, Outlook 2016 and roaming profiles. I want to access email through Exchange ActiveSync When I configure Outlook, the OST File ist stored in %userprofile%\appdata\...
Leonhard Triendl's user avatar
0 votes
0 answers
1k views

How to disable/suppress the Security Alert for "security certificate is invalid" for Outlook?

I am not the network engineer that is in charge of this, but I get these popups often. I have read a few articles about how to suppress the popups by updating the registry, but so far they haven't ...
Mike's user avatar
  • 143
0 votes
2 answers
13k views

User's Free/Busy status not viewable in "Scheduling Assistant" in Outlook client only

This is a weird one, and I've been Googling for days without any luck. I have a client who runs Exchange/Outlook 2016. Jane Doe is in the Marketing department, and her AA (John Smith), and a few ...
Josh B's user avatar
  • 1
0 votes
1 answer
258 views

Outlook 2016 clients not downloading/caching all mailbox data

Migrating a client from FuseMail hosted Exchange to Office 365. Unfortunately, FuseMail has no administrative controls, and the client only has 8 user accounts, so I've fired up some virtual machines ...
Brandon's user avatar
  • 61
0 votes
1 answer
91 views

Outlook 2016 Sync Error and Deleted Folder

I have a user who was having Issues with his Outlook folders not syncing correctly with our mail provider and his phone. I found that he was not set up using the secure ssl connection and changed the ...
Chris Gossmeyer's user avatar
0 votes
0 answers
5k views

Office 365 Room delegate emails not being received

We have an Office 365 client that has two Room mailboxes – Boardroom and Training Room. A delegate is assigned to each mailbox to approve/reject Room calendar bookings. When the delegate clicks ...
Ash's user avatar
  • 458
0 votes
0 answers
7k views

Why do I get "no connection" when viewing another user's calendar?

One of our customers wants to share his calendar with the whole company. He set up permissions in Outlook but users had inconsistent ability to connect or see his calendar, so we went in and removed ...
Thomas's user avatar
  • 880
0 votes
1 answer
2k views

Outlook 2016 applies Exchange attachment size limits to other POP3/IMAP account

In our organization, there is a 10MB limit on email attachment size (through Exchange 2013). Most of our clients have another POP3/IMAP account too (in Outlook, besides their Exchange account). The ...
Mohammad's user avatar
0 votes
1 answer
671 views

Outlook 2016 - Can I add shared mailboxes from Multiple servers?

Our parent company has many individual companies under their umbrella. Each have their own IT teams, Exchange server, and domains all run independently of each other. We now have a user that needs to ...
Bob Allande's user avatar
0 votes
0 answers
3k views

Outlook 2016/2013- Not able to connect to Exchange 2013 from External or Non-domain PC

I am having problem connecting to our Exchange 2013 from Outlook 2016 application running on external PC (outside LAN) or internal PC but not joined to Domain using auto-discovery. However there is no ...
arifr's user avatar
  • 41
0 votes
1 answer
157 views

authority problems with calendar, Outlook 2016, Exchange 2013

so I have the following setup: Server: Windows 2012, Exchange 2013 (problem) Client: Windows 10, Outlook 2016 User A has access to some calendar of other people. Excepting the calendar of User C, it ...
tux007's user avatar
  • 101
0 votes
2 answers
1k views

Incorrect cached username for Exchange / Outlook Autodiscover in GPO

I have configured by domain controller with a group policy to "Automatically configure profile based on Active Directory Primary SMTP address". The Autodiscover is working as expected and it connects ...
user3580480's user avatar
-1 votes
1 answer
160 views

Prevent users from editing folders in Outlook 2016

I would like to know if there is a option to prevent users from editing and reading specified folders in outlook 2016. I'm using Office 365 business premium, including Share-point and Exchange server. ...
Underscore's user avatar
-1 votes
2 answers
567 views

Login Exchange Office 365 in Office 2016 and from PC Active Directory

i have some issue here. i have domain Active Directory xxx.id and domain Office 365 abcd.com in WORKGROUP PC i can login my email Office 365 using Office 2016. and if i login my email from Office 365 ...
Aliga's user avatar
  • 3
-1 votes
1 answer
111 views

Email Disappears between IMAP and POP

I have a client who has an online store, and receives order notifications by email. Their order emails are flowing into their mailbox on the server, but never show up in Outlook. Their Outlook is ...
LuckySpoon's user avatar